Month-to-month information of PTA”: Variety of mobile subscribers, broadband penetration declines

ISLAMABAD: The variety of mobile subscribers, broadband penetration, cell teledensity in addition to complete teledensity proceed to say no on month-on-month foundation, ie, throughout December 2022 in comparison with November for the third consecutive month, the Pakistan Telecommunication Authority’s information revealed.

The variety of mobile subscribers in Pakistan decreased by 0.77 million to 192.78 million by finish December in comparison with 193.55 million by finish November. The broadband penetration additionally declined from 56 % in November 2022 to 55.81 per cent in December 2022.

The month-to-month information of the PTA exhibits that teledensity for mobile cell decreased from 86.7 per cent by finish November to 86.34 per cent by finish December. The overall teledensity decreased from 87.9 per cent by finish November to 87.51 per cent by finish December.

The Month-to-month Subsequent Technology Cellular Service (NGMS) penetration elevated from 54.15 per cent by finish November to 54.43 per cent by finish December.

Senior officers on the PTA advised Enterprise Recorder that the decline was presumably because of the implementation of a number of fingers biometric verification exercise for stronger SIM authentication and to counter the difficulty of unlawful SIM gross sales at franchise/resellers degree.

The train of biometric verification exercise might lead to a decline of unlawful SIM issuance by operators that resulted in decline in mobile cell subscription. The pattern/scenario can be clear within the subsequent couple of months, they added.

The variety of 3G and 4G customers in Pakistan elevated by 0.65 million from 120.89 million by finish November 2022 to 121.54 million by finish December.

Jazz’s complete depend for 3G customers declined from 5.054 million by finish November to 4.919 million by finish December registering a lower of 0.135 million.

Jazz 4G customers jumped from 40.858 million by finish November to 41.149 million by finish December.

Zong 3G subscribers decreased from 2.781 million by finish November to 2.720 million by finish December, whereas the variety of 4G customers elevated from 31.032 million by finish November to 31.353 million by finish December.

Telenor 3G subscribers decreased from 3.102 million by finish November to three.045 million whereas the variety of 4G customers of Telenor elevated from 22.484 million by finish November to 22.560 million by finish December.

Ufone 3G customers stood at 2.917 million by finish December in comparison with 2.977 million by finish November. The variety of 4G customers of Ufone elevated from 11.165 million by finish November to 11.432 million by finish December, registering a 0.267 million enhance in the course of the interval below evaluation.

The PTA obtained 15,568 complaints from telecom shoppers towards completely different telecom operators and mobile operators in December 2022, out of which 15240 (97per cent) have been resolved.

The complaints have been obtained towards varied telecom operators, together with mobile cell operators (CMOs), Pakistan Telecommunications Firm Restricted (PTCL), long-distance worldwide (LDI) operators, wi-fi native loop (WLL) operators, and web service suppliers (ISPs), throughout December.

Mobile cell subscribers represent a significant a part of the general telecom subscriber base. Due to this fact, the utmost variety of complaints belongs to this phase. The overall variety of complaints towards CMOs by December stood at 14988, out of which 14,827 (98per cent) have been addressed.

In response to the PTA information, 6,162 complaints have been obtained towards Jazz, out of which 6,118 (99 per cent) have been resolved. Additional, 2,960 complaints towards Telenor have been obtained, out of which 2,933 (99 per cent) have been resolved. Likewise, 4,416 complaints have been obtained towards Zong, out of which 4,403 (99 per cent) have been addressed. A complete of 1,438 complaints have been obtained towards Ufone, out of which 1,362 (94per cent) have been resolved.

PTA additionally obtained 175 complaints towards primary telephony, out of which 119 have been addressed throughout December, for a decision price of 68per cent. Moreover, 401 complaints have been obtained towards ISPs, of which 291 (72per cent) have been addressed.

Copyright Enterprise Recorder, 2023